since 1956 - celebrating our 54th year!
Thermal Management for Enclosures
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Kooltronic Standard Warranty
 

Kooltronic products are warranted to be free of defects in workmanship, materials and components. The following warranty periods apply:

  • Air moving devices and components: Two years
  • Hermetic system components: Two years
  • Non-operating parts, except filters: 5 years

The above warranty applies when the equipment is operated under the following conditions:

  • Ambient temperature not in excess of 125°F (52°C) in normal atmosphere or as stated on product nameplate
  • Voltage variation no greater than ±10% from nameplate rating
  • Frequency variation no greater than ±3Hz from nameplate rating
  • Maximum cooling load no higher than air conditioner nameplate rating
  • Waiting five minutes before restarting air conditioner after intentional or accidental shutoff
  • Compliance to all other installation, maintenance and operating instructions, as supplied

The purchaser assumes the responsibility of grounding the unit and installing it in accordance with local electrical and safety codes, as well as the National Electric Code (NEC) and OSHA

KOOLTRONIC cannot assume responsibility for misapplication of its products or the erroneous selection of an inappropriate product by a non-KOOLTRONIC person. KOOLTRONIC applications engineers will gladly assist in the selection of the proper product, provided all required details of the application are furnished.

KOOLTRONIC assumes no liability beyond the repair or replacement of its own product, return transportation prepaid by customer. This Warranty does not cover:

  • Labor or reimbursement of labor for evaluation, removal, installation, repair or cost of any warranted part, except at the KOOLTRONIC factory in Pennington, NJ
  • Use of equipment for other than its designed purpose or operating conditions
  • Operation in harsh, oily, corrosive or other abnormal environmental conditions, without the proper filtration, sealing, protective coatings and/or weather protection
  • Damage to hermetic system resulting from continuous operation with dirty or clogged air filters or improper or negligent maintenance
  • Use of refrigerant other than designated
  • Customer modification or abuse
  • Shipping damage or other accident (Claims for shipping damage are the responsibilty of the customer. Timely claims must be filed by the customer with the freight carrier)
  • Cracked or broken hermetic tubing, brazed joints or other internal damage caused by shipping damage or mishandling
  • Damage caused by shipping units attached to an enclosure
  • Any and all conditions resulting from noncompliance with the preceding operating conditions
  • Returned freight must be paid for by customer
  • This Standard Warranty does not apply to custom products. Consult your Kooltronic representative for limitations

THIS EXPRESS WARRANTY CONSTITUTES THE ENTIRE WARRANTY WITH RESPECT TO THE PRODUCT AND IS IN LIEU OF ALL OTHERS, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY AND WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND IN NO EVENT IS KOOLTRONIC RESPONSIBLE FOR ANY CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER. 

 



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